Carmen Lei’s testimonial

My name is Carmen Lei, I’m a Chinese and I have been in the library field for around 18 years, I’m a librarian in Macao Institute for Tourism Studies. I would like to thank the organizer of the ILNP for such a great opportunity to include me as one of the participants which I have a chance to meet up with librarians around the globe.

I was matched with Noorjahan Shaikh, Head and Librarian of AISC Library, India and April Manabat, Expert Librarian at Nazarbayev Univerisity Library in Kazakhstan. The Trio group were able to connect via email, whatsapp and also conducted meet ups via zoom to exchange information and share our experiences in librarianship. As all of us are working in academic library, so we have similar grounds for discussion, we were able to share roles and responsibilities and also focuses on discussion on how we act particularly to support our users in times of the COVID epidemic, discussion not just focus on provision of services and library support but also health and wellbeing of users in the library. The COVID 19 has brought library services in a virtual mode and we all need to work in the ‘new normal’, sharing will surely continues even after our program.

I would like to thank my liaison, April Moyo for supporting us to ensure we are connected, I’m also thankful for the friendship with these two energetic ladies, I hope that when the COVID pandemic is over, I can meet my trio team in person and I would definitely suggest those who would like to enhance your professional experience to participate in this fascinating program.